Tutorial 1: IPTV  Service Assurance Vision

Charlie Yang (AT&T, USA)


Abstract : Streaming video transported by packet switched networks (IPTV) is an emerging technology and requires ongoing attention to the evolving landscape of vendor solutions and standards to ensure overall service quality and customer satisfaction. Unlike voice and data, there is almost zero tolerance for poor or “spotty” video service. Because consumer tolerance for poor quality video service is very low and the highly competitive IPTV market, and magnitude of failure to deploy IPTV so high for the service provider, IPTV Service Assurance plan must be considered top priority. However, network outages do occur due to a variety of reasons with possible lengthy downtimes. Therefore, it has become increasingly important to develop systematic approach to isolate troubles very quickly, correctly resolve all problems, and then return the customer back to service with minimal “down time”. The purpose of IPTV Service Assurance Vision is to provide operations strategies necessary for a successful IPTV offering and high-quality customer experience. This tutorial will cover major aspects of the video transport operations planning from a business, network service, architecture, and operations system platforms perspective. It will discuss example implementations, case studies, and practical guidance.


CV : Charlie Yang is a Sr. Technical Architect at AT&T. Currently, he has the responsibility to direct and implement the AT&T IT team to develop and deploy the Uverse IPTV Service Assurance features through the “automation solution”. He has a Ph.D. in Solid State Physics from North Carolina State University. He has published over 80 scientific papers in optical switching semiconductors and High-Tc superconductors. With a broad and deep knowledge of telecommunications industry, he has made important contributions to the technological advances including advanced data networking, network management, end to end maintenance automation of voice/data/video, and large-scale software design. He has been originated and fostered over 40 US patent claims


LEVEL: Introductory to Intermediate


Tutorial 2:Integrated All-IP Network Architecture and Management Technology of FMBC Services for NGN

Masatoshi SUZUKI (KDDI R&D Laboratories)


Abstract : Integrated All-IP network architecture supports the capability to provide mobility within and between its various access network types and mobility technologies. IP communications which include broadcasts are expanding widely into a variety of infrastructures based on fixed networks as well as mobile networks. In such an environment, it is a crucial issue to realize schemes for maintaining the real end-to-end high-quality FMBC (Fixed Mobile & Broadcast Convergence) services between the NGN terminals considering the performance requirements. Furthermore, performance requirements might diversify based on the end-user perception of the application-specific quality known as QoE (Quality of Experience) or a conscious decision on the part of the end-user considering the environment in which the NGN terminal is used. In this tutorial, key technologies for integrated all-IP network architecture, such as the core /access network control, automatic configurations and GMPLS based IP networks, are provided. And technologies for improving the environments of FMBC services which include network & service resource control for the end-to-end quality management and mobility management are presented. Furthermore, for example, a practical study using a CJK (China-Japan-Korea) test-bed is also shown.


CV : Masatoshi SUZUKI received his B.E., M.E. and Ph.D. degrees in electronics engineering from Hokkaido University, Japan, in 1979, 1981 and 1984, respectively. He joined KDD Research Laboratories (currently KDDI R&D Laboratories), Tokyo, Japan in 1984. Since 1984, he has been engaged in research on high-speed modulators, laser/modulator integrated devices for high-speed optical transmission systems and optical signal processing. In 1995, He invented the dispersion managed soliton transmission scheme, the most cited work in the area of optical communication. He was also involved in the project on the first optically amplified transpacific cable system, TPC-5, and 10Gbit/s WDM undersea cable systems which has been applied to many recent undersea cable systems worldwide, such as the Japan-US, PC-1 and TAT-14 cable systems. His current interest is on IP and photonic networking, including both fixed and mobile networks. He received the best paper awards from OEC88, IEICE, and OECC2000 in 1988, 1995, and 2000, respectively He also received the achievement award from IEICE in 2004, Science and Technology Award from Minister of MEXT (Ministry of Education, Culture, Sports, Science and Technology) and Minister Award of advanced technology from METI (Ministry of Economy, Trade and Industry) in Japan in 2006. He was the Associate Editor of the IEEE Journal of Lightwave Technologies from 1999 to 2004. He is an Executive Director of KDDI R&D Laboratories, Fellow of IEEE, Fellow of IEICE and Fellow of KDDI Corporation.

LEVEL: Introductory to Intermediate  


Tutorial 3: Customer-Centric Service Convergence

Qiliang Zhu (BUPT, China)


Abstract : One of the challenges the Information/Telecom operators are facing for NGN and its service management is how to converge their services, networks and terminals, providing more attractive products and/or services to keep the customer’s retention and loyalty. To deal with this, the tutorial provides broad views of the problem solving, which includes the related concepts of customer, value network and the quality of customer experience, as well as the technical aspects, such as the standards and architecture for building the value-added service delivery platform. The tutorial is structured into four parts. First, a basic concept of ‘3C’ and evolutionary way of the convergence is given. Second, a new role of customer and the quality of customer experience are introduced. Third, a brief introduction of ITU-T, ETSI, 3GPP and TMF used for building value-added service (VAS) platform is discussed. Last, a functional architecture with the scenario and the interaction between VAS platform and BSS/OSS/OCS with some message flows are provided.


CV : Qiliang Zhu is the professor of BUPT and the supervisor of doctor-degree students. He is also the CTO of Network Operation & Maintenance Committee of China Communication Enterprise Association (CCEA). Graduating from Moscow Institute of Telecommunications (master degree), Professor Zhu joined Beijing University of Posts and Telecoms (BUPT). He teaches various courses subject to computer languages, database design, software application design, informatization of enterprises operations, etc. He manages NGOSS research lab to carrying out a lots of research projects. Professor Zhu has 10 years world experience, including 3 years research work in Bellgium ALCOTEL lab in 1984-1987. He was dispatched by China Ministy of Posts & Telecoms to join the team for setting up the first join-venture Shanghai Bell Telephone Manufactory Co. in 1984-1989. Prof. Zhu was the General Director of Beijing International Telecom Development & Training Center in 1989-1994. He was the General Director of BUPT-Notel Research Center in 1994-1999. He also was the General Director of Honzhi Telecom Research Institute in 2000-2002. He was actively involved in TMF activities since 2003 and he was the first speaker from China at TMW event.

 LEVEL: Introductory to Intermediate


Tutorial 4: Building Next Generation Networks Using Autonomic Mechanisms: Theory and Practice

John Strassner (Motorola Labs, USA)


Abstract : Autonomic technologies are unique, in that they are used to represent business as well as technical concepts. This tutorial will use examples from the FOCALE autonomic architecture, which was designed to manage the increasing business, system, and technical complexity of computing systems by enabling changing user needs, business objectives, and environmental conditions to drive the resources and services produced by a network at any given time. This tutorial uses a novel autonomic architecture, called FOCALE, to illustrate the complexities in managing wired and wireless networks, and provides the tutorial participant with a relatively deep understanding of the source of these problems and a variety of tools that can be used to solve these problems, including information and data models, ontologies, and policy management. This tutorial is divided into three sections. The first section describes the most important concepts and technologies from autonomic computing and networking that can be used to build and manage next generation networks and services. Topics from this section are then applied to the challenges of building and managing next generation networks and services and include, but are not limited to, harmonizing information and translating between the different languages and management methods used by different devices, the use of a novel context-aware policy management approach to enable the services and resources of a network to change to accommodate varying user needs and business demands, and how to orchestrate the behavior of network services using model-driven code generation as well as machine-based learning and reasoning mechanisms. The final section builds on the first two sections and provides examples, a demonstration, and experimental results that show how next generation networks can be built and managed using autonomic principles.


CV: John Strassner is a Motorola Fellow and Vice President of Autonomic Research at Motorola Labs, where he is responsible for directing Motorola's efforts in autonomic computing and networking, policy management, and knowledge engineering. He is also an associate professor at the Waterford Institute of Technology in Waterford, Ireland. John is active in both forging partnerships (especially with academia) and international standards, where he is the Chairman of the Autonomic Communications Forum and the working group chair for P1900.5, which works on policy languages and architectures for dynamic spectrum access (part of IEEE SCC 41). Previously, John was the Chief Strategy Officer for Intelliden and a former Cisco Fellow. John invented DEN (Directory Enabled Networks) and DEN-ng as a new paradigm for managing and provisioning networks and networked applications. He is also the past chair of the TMF's NGOSS SID, metamodel and policy working groups. He has authored two books (Directory Enabled Networks and Policy Based Network Management), written chapters for 4 other books, and has been co-editor of five journals dedicated to network and service management and autonomics. John is the recipient of the Daniel A. Stokesbury memorial award for excellence in network management, is a member of the Industry Advisory Board for both University of California Davis and DePaul University, a TMF Fellow, and has authored over 195 refereed journal papers and publications.


LEVEL: Introductory to Intermediate